DHL Express, Poyle

New 142,350 sq ft DHL Headquarters and parcel sortation hub with integral offices

Project Overview

The design and construction of a brand new 142,350 sq ft DHL Express Headquarters and parcel sortation hub with integral offices

The project comprised a full fit out of offices and external service yard areas such as fuel islands and vehicle wash facilities. The scheme was part of DHL’s ‘Go Green’ strategy and has solar PV panels to the roof.

The Challenge

This was a challenging project which involved a large team of specialists to deliver a concept with considerable complexity for a prestige client, demanding accuracy, quality and tight timescales.  During the build careful planning of the use of high level cranes had to be communicated with the Civil Aviation Authority to ensure nothing interfered with the flight paths of Heathrow Airport.

Aligning the base build developer shell and core with the client’s specific design requirements required careful management. Co-ordinating the interface between the MHE contract (a client nominated contract) and the base build contractor also required managing to ensure they were able to work alongside each other, keeping the build moving forward and on programme.

Our services


Assist with the developing planning application to suit tenant requirements, to be approved so works can start on site.


Extensive design meetings were held with the design team and DHL’s design co-ordinator to get all design elements agreed and implemented into the build.


Works are implemented with constant and consistent evaluation throughout the whole programme through to completion.

The Outcome

The project was delivered on time and on budget and was fully operational within the programme.  The new parcel hub is top of its class with its exceptional efficiency and benefits from diverse power allowing the entire hub to run off back up generators should there be a failure with National Grid.

The state of the art production facility incorporates the latest technology and security options and was built to be efficient and sustainable.  The facility boasts photo-voltaic panels, solar water heating, rain water harvesting and air source heat pumps.  CO2 emissions are expected to be 40% lower than Building Regulations demand and the building achieved BREEAM ‘Excellent’ and EPC ‘A’ rating.

The high tech fit out includes a fitness suite, client experience area, auditorium and pickup and delivery fingers to maximise efficiency for their parcel delivery service. The multi-million pound MHE equipment consists of a multi-tier sortation system that distributes COY (parcels), flyers (lightweight items), ULD’s (aircraft containers) and non-conveyable items (very long, very wide or very heavy items).